You, on the other hand, are the consummate professional. Your work ethic is opposite of every management company the Association has had. Asked when you can come to the building for an unscheduled meeting or a site inspection with the board, you look at your watch and not the calendar. When requesting a copy of a financial report, you ask if we want it to be e0mailed or faxed we were use to waiting a week). Last Spring when we had three separate emergency calls, each vendor you contacted arrived within an hour and you arrived within moments after each all. On the enclosed sheet, you will find the signatures of all 26 homeowners acknowledging the fine work you do for our Association. You are definitely one of a kind.”